Transfer Helper in Singapore
Should we Hire a Transfer Helper?
Hiring a transfer helper-a foreign domestic worker (FDW) already employed in Singapore who transfers to a new employer-is an increasingly popular option for families seeking faster deployment and experienced helpers. This guide provides an in-depth overview of the transfer helper process, benefits, eligibility, legal requirements, costs, and best practices to ensure a smooth and compliant transition for both employers and helpers.
What Is a Transfer Helper?
A transfer helper is a domestic helper currently working in Singapore who moves from her current employer to a new employer without leaving the country. Unlike hiring a new helper from overseas, transfer helpers are already familiar with Singapore’s culture, work environment, and local regulations.
Benefits of Hiring a Transfer Helper
Faster Deployment: Since the helper is already in Singapore, the transfer process can be completed in as little as 2 to 4 weeks, significantly shorter than the months-long wait for overseas hiring.
Face-to-Face Interview: Employers can meet and interview the helper in person, allowing for a better assessment of skills, personality, and compatibility.
Proven Local Experience: Transfer helpers often have prior experience working in Singapore households, making them familiar with local customs, language, and expectations.
Smoother Transition: With proper handover between employers and clear communication, the helper can adapt quickly to the new household.
Cost Savings: Employers may save on agency fees and overseas recruitment costs, although agency involvement is still common for facilitating the transfer.
Eligibility and Requirements for Transfer Helpers
For the Helper:
- Must have a valid work permit in Singapore.
- Should have completed the mandatory medical examinations (usually every 6 months).
- Must be eligible for transfer per MOM guidelines (no outstanding disputes or violations).
- Consent to the transfer must be given by the helper and current employer.
For the Current Employer:
- Must cancel the helper’s work permit within 7 days after the helper’s last day of employment.
- Responsible for the helper’s accommodation, food, medical care, and basic needs until the transfer is complete or the helper leaves Singapore.
- Must settle all outstanding salary, medical claims, and insurance matters before transfer.
For the New Employer:
- Must apply for the transfer of work permit through MOM’s FDW eService portal.
- Submit required documents, including the helper’s consent and current employer’s approval.
- Purchase mandatory medical insurance with minimum coverage of SGD 60,000.
- Pay the security bond of SGD 5,000 (unless the helper is Malaysian).
- Provide suitable accommodation and rest days as per MOM regulations.
Government Support and Subsidies for Transfer Helpers
Childminding Pilot for Infants (2024-2027)
ECDA launched a pilot program offering affordable, safe infant childminding services for Singapore Citizen infants aged 2 to 18 months. Operated by appointed providers such as EduNanny by Butler, Kidibliss, and NannyPro Care, the pilot allows childminders to care for 1-3 infants at a time, ensuring personalized attention.
Infant Care Subsidies
Singaporean families can access government subsidies to ease infant care costs:
- Basic Child Care Subsidy: Up to SGD 600/month for full-day infant care at ECDA-licensed centres.
- Additional Child Care Subsidy: Means-tested support up to SGD 710/month for lower-income families.
- Subsidies are paid directly to registered centres, reducing out-of-pocket expenses.
Enhanced Parental Leave and Flexible Work
From 2025, working parents enjoy up to 30 weeks of paid parental leave and can request flexible work arrangements to better manage infant caregiving responsibilities.
Typical Costs of Hiring an Infant-Care Helper
| Cost Item | Estimated Amount (SGD) |
|---|---|
| Monthly Salary | $550 – $750 |
| Maid Levy | $60 – $300 per month (levy concession may apply) |
| Infant-Care Training Fees | Included if hired through licensed agency |
| Medical Insurance | $200 – $600 annually |
| Agency Fees (if applicable) | $1,000 – $3,000 |
Step-by-Step for Transfer Helper Process
1. Check Eligibility
Confirm the helper’s work permit status and medical clearance.
2. Obtain Consent
Get written consent from the current employer, new employer, and helper.
3. Cancel Current Work Permit
The current employer cancels the helper’s permit via MOM.
4. Apply for Transfer
The new employer applies for a new work permit for the helper online.
5. Medical Check-Up
Ensure the helper has passed the required medical examination within the last 6 months.
6. Purchase Insurance and Security Bond
Fulfill MOM’s insurance and bond requirements.
7. Receive In-Principle Approval (IPA)
MOM issues IPA for the transfer.
8. Complete Transfer
Helper starts work with the new employer within the IPA validity period.
9. Notify MOM of Transfer Completion
Confirm transfer completion online.
Costs Involved in Transferring a Helper
| Cost Item | Typical Amount (SGD) |
|---|---|
| Monthly Salary | $550 – $750 |
| Maid Levy | $60 – $300 per month (levy concession may apply) |
| Security Bond | $5,000 (Refundable) |
| Medical Insurance | $200 – $600 annually |
| Work Permit Application | 70 (application + issuance fee) |
| Agency Fees (if applicable) | Varies, often lower than overseas hiring |
Tips for Hiring a Transfer Helper Successfully
- Verify Work History and References: Ask about the helper’s previous employers, strengths, and reasons for transfer.
- Conduct a Face-to-Face Interview: Assess the helper’s skills, attitude, and compatibility with your household.
- Use a Licensed Employment Agency: Agencies can facilitate the transfer process, provide temporary accommodation if needed, and ensure MOM compliance.
- Clarify Job Scope and Expectations: Discuss duties, rest days, salary, and house rules upfront to avoid misunderstandings.
- Check MOM Regulations: Stay updated on transfer procedures, insurance requirements, and legal obligations.
- Prepare Your Home: Ensure suitable living quarters and orientation for the helper’s smooth integration.
Common Questions About Transfer Helpers
Can the helper work for multiple employers during transfer?
No, the helper can only work for one employer at a time. The transfer process must be completed before the helper can start working for a new employer.
What if the transfer is delayed?
The current employer remains responsible for the helper’s welfare until the transfer is complete or the helper leaves Singapore.
Can I negotiate salary with a transfer helper?
Yes, salary and terms are subject to agreement between the new employer and helper.
Is medical insurance required during transfer?
Yes, MOM mandates valid medical insurance coverage throughout the transfer process.
Conclusion
Hiring a transfer helper in Singapore offers a faster, cost-effective way to employ a domestic helper with proven local experience. By understanding MOM’s transfer process, meeting legal requirements, and maintaining clear communication with all parties, employers can ensure a smooth transition that benefits both the helper and the household. Whether you choose to work directly or through an employment agency, following proper procedures safeguards your investment and promotes a positive working relationship.
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