Direct‑Hire Helper in Singapore
Should we Direct‑Hire a Helper?
Hiring a foreign domestic worker (FDW) directly is a practical, cost‑saving solution for busy households in Singapore. While most employers go through licensed maid agencies, direct‑hire agencies are gaining popularity among those who want full control over the hiring process and can manage the required paperwork themselves.
What Is a Direct‑Hire Helper?
A direct‑hire helper is a FDW hired straight from an employer without the involvement of a licensed maid agency. The employer handles sourcing, interviewing, vetting, and managing all legal aspects of the employment, which cuts agency fees and gives employers direct communication with the helper.
Benefits of Hiring a Direct‑Hire Helper
- Cost Savings: Pay no agency fee (up to SGD 3,000 saved).
- Full Control: Directly interview and select the helper that best fits your household’s needs.
- Customisation: Choose the helper’s nationality, language proficiency, or skill set freely.
- Transparent Relationship: Eliminates middle‑man; clear instructions and quicker issue resolution.
Challenges and Considerations of Direct Hiring
- Time & Effort: Sourcing candidates, background checks, and legal paperwork demand significant commitment.
- Regulatory Navigation: You must be fully familiar with MOM regulations (work permit, medical check, insurance, levy, employment laws).
- Fraud Risk: Without agency vetting, verify credentials and references thoroughly.
- No Post‑Hiring Support: All dispute resolution, training, and contract renewal falls on you.
Eligibility and Legal Requirements for Employers
To hire a direct‑hire helper, you must meet the following MOM criteria:
- ≥ 21 years old.
- Singapore citizen, PR or foreigner holding a valid work pass.
- Not an undischarged bankrupt.
- Capable of managing a foreign domestic worker.
- Financially able to sustain salary, expenses, insurance & levy.
- Attend the Employer Orientation Programme (EOP) if hiring for the first time.
You must also provide:
- Work Permit: Valid for the helper.
- Security Bond: SGD 5,000 (except Malaysian helpers).
- Medical Insurance: Minimum SGD 60,000 coverage.
- Living Accommodation: Safe, clean, private, with at least 8 m² per helper.
- Rest Day: Minimum one day per week.
Step‑by‑Step Process to Hire a Direct‑Hire Helper
1. Identify Household Needs
Define the scope of work (childcare, eldercare, cooking, cleaning) and preferred nationality or language skills.
2. Source Candidates
- Personal referrals.
- FDW Facebook groups or Slack communities.
- Direct contact with overseas recruitment agencies (ensure they are not licensed maid agencies in Singapore).
3. Conduct Interviews
Schedule video or in‑person interviews; assess cultural fit, experience, and language proficiency.
4. Verify Documents
Check passports, work history, references, and ensure compliance with Singapore’s eligibility criteria.
5. Apply for Work Permit
Submit the application via the MOM portal (MOM’s online portal). Age must be 23‑50 years and basic health criteria met.
6. Arrange Medical Check‑up & Insurance
Have the helper undergo a medical checkup and procure the mandatory medical insurance covering SGD 60,000.
7. Pay the Maid Levy
Standard levy is SGD 300/month; eligible households can claim the concessionary SGD 60. Payment is via GIRO or online.
8. Sign the Employment Contract
Use an official contract template listing duties, salary, rest days, and the 30‑day notice clause.
9. Prepare Accommodation & Orientation
Provide a proper living space and walk the helper through household rules, safety protocols, and communication channels.
Costs Involved in Direct Hiring
| Cost Item | Typical Amount (SGD) | Notes |
|---|---|---|
| Helper’s Monthly Salary | $480 – $900 | Varies by nationality & experience |
| Maid Levy | $60 – $300/month | Standard or concessionary |
| Security Bond | $5,000 | Refundable if no violation |
| Medical Insurance | $200 – $600 annually | Minimum coverage $60,000 |
| Work Permit Fee | $72 + $72 | Application + issuance |
| Medical Check‑up | $100 – $200 | Pre‑employment + periodic |
| Travel & Visa Fees | Varies | Only for overseas helpers |
Tips for Successfully Managing a Direct‑Hire Helper
- Open Communication: Encourage questions and clarifications.
- Training & Orientation: Teach household routines, emergency procedures, and cultural norms.
- Rest Days & Privacy: Respect the helper’s rest day and personal space.
- Keep Records: Document salary, insurance, rest days, and renewals.
- Seek Professional Advice: Contact MOM or employment law experts if disputes arise.
- Plan for Emergencies: Have an alternate arrangement when the helper is unavailable.
When is Direct‑Hiring Suitable?
Direct hiring is ideal for employers who:
- Have the time and capability to manage the entire recruitment & compliance process.
- Want to avoid agency fees and maintain full control over the helper selection.
- Prefer a hands‑on, personal vetting process.
- Can manage employment administration independently.
- Require a helper with niche skills or a specific nationality not readily available through agencies.
Conclusion: Which Should You Choose?
Hiring an Indonesian helper tends to balance affordability, reliability, and communication skills. While cultural adjustments are sometimes necessary, Indonesian helpers are known for their diligence, loyalty, and adaptability, making them a popular choice for many Singaporean families.
For more comparisons and step‑by‑step guides, explore our other articles!